Privacy Policy

Your privacy is our priority. Learn how we protect and manage your data.

Last Updated: 7 January 2025

Information We Collect

We collect the following types of information:

Personal Information:

  • Name and contact details
  • Email address and phone numbers
  • Business information and designation
  • Payment and billing information
  • Communication preferences

Technical Information:

  • IP address and device information
  • Browser type and version
  • Operating system details
  • Usage patterns and preferences
  • Cookies and tracking data

How We Use Your Data

Your information is used for:

Service Delivery:

  • Providing our services and products
  • Processing payments and transactions
  • Communicating about services
  • Technical support and assistance

Business Operations:

  • Improving our services
  • Analytics and performance monitoring
  • Legal compliance and auditing
  • Security and fraud prevention

Data Protection

We implement robust security measures:

Technical Safeguards:

  • Industry-standard encryption
  • Secure data storage systems
  • Regular security audits
  • Access control mechanisms

Organizational Measures:

  • Employee training on data protection
  • Strict access policies
  • Regular security assessments
  • Incident response procedures

Your Privacy Rights

Under Indian IT Act and Rules, you have the right to:

Data Control:

  • Access your personal information
  • Request data corrections
  • Withdraw consent
  • Request data deletion

Additional Rights:

  • Object to data processing
  • Data portability requests
  • Complaint submission
  • Opt-out of communications

International Data Transfers

For international data transfers:

Security Measures:

  • Compliance with Indian data protection laws
  • Standard contractual clauses
  • Data transfer agreements
  • Security certifications

Transfer Safeguards:

  • Encryption during transfer
  • Secure transmission protocols
  • Regular compliance audits
  • Data localization where required

Data Retention

Our data retention policies:

Retention Periods:

  • Active account data: Duration of service
  • Transaction records: 7 years
  • Communication logs: 2 years
  • Technical logs: 12 months

Data Disposal:

  • Secure deletion methods
  • Regular data cleanup
  • Archival procedures
  • Documentation maintenance

How We Protect Your Data

Our comprehensive approach to data protection

Encryption

End-to-end encryption for all sensitive data

Access Control

Strict access controls and authentication

Regular Audits

Periodic security and compliance audits

Compliance

Adherence to Indian IT Act and Rules

Legal Jurisdiction

This Privacy Policy is governed by the laws of India, including but not limited to the Information Technology Act, 2000, and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011.

Any disputes arising from this Privacy Policy shall be subject to the exclusive jurisdiction of the courts in Lucknow, Uttar Pradesh, India.

Privacy Concerns?

Our data protection team is here to address your privacy concerns.